(Solution) - Your employees are skilled and experienced customer service repr -(2025 Original AI-Free Solution)

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Academic Level: Undergrad. (yrs 3-4)

Paper Format: APA

Pages: 5 Words: 1375

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Your employees are skilled and experienced customer service representatives who perform non routine tasks, such as solving unique customer problems or meeting special needs with the company?s equipment. Use path-goal theory to identify the most appropriate leadership style(s) you should use in this situation. Be sure to fully explain your answer, and discuss why other styles are inappropriate.