(Solution) - Some hotels FOMs authorize their front office agents to adjust -(2025 Original AI-Free Solution)

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Some hotels' FOMs authorize their front office agents to adjust room charges up to the amount of a guest's total charges for their stay. Other FOMs limit the dollar amount of adjustment that can be made without first seeking approval from a supervisor. What would be the advantages to the hotel of each approach? Which approach would you prefer to take if you were serving as FOM of a hotel?